IIMP upgrades reserach environment

ProQuest announced a  platform release that offers increased research control.
"Research focus and methods are rapidly changing, and students and researchers are seeking new research environments designed to ease the ways to search, find, use, and share a world of vetted, reliable information.
ProQuest brings you a brand-new research environment to serve these needs, and is at your side to inspire and support success throughout the entire research cycle.
It all started with input from customers like you, and it keeps getting even better as we respond to continued feedback from our users.
With today’s update on our most recent enhancements, you’ll see the solid results. Connecting with information is easier and more intuitive than ever. Additional innovative tools and customization capabilities offer greater flexibility and control. And, when libraries choose, we’ve added ways for users to instantly communicate with their librarian.
As you explore the ProQuest research environment, please note these examples of a few new ways to...

Connect & Customize
Provide real-time answers to questions with customizable chat and email widgets that your library can set on any or every page.

Search & Discover
Propel research with the enhanced, user-friendly thesaurus that can be easily accessed. Longer searches expand for easier review in the Advanced Search mode.

Download & Report
Specify document output with custom formatting to suit research needs—based on the fields present, such as abstract citation style, author, file format, etc.

Analyze & Store
Perform analysis more effectively and efficiently with improved database and title lists, with databases linked for instant searching.

Save & Track
Manage alerts using the new sort options that fit research needs: by date or alphabetical order. Plus save, modify, and create alerts or RSS feeds from narrowed searches.

Plus, more ProQuest Historical Newspapers have been added, including the Cincinnati Enquirer, Newsday, Jewish Exponent, Jerusalem Post, and American Israelite—the most recent example of how the world of ProQuest content continues to expand.
We suggest you view several other enhancements that make research easier; click here.
Also, be sure to sign up for our special webinar on November 28: “New ProQuest Platform Recent Enhancements.” If you’re unable to attend, we will be posting a recording after the session here.
Our live and recorded training webinars and YouTube videos are a great way to familiarize yourself, your librarians, and end users with the new ProQuest research environment.

We’re here to help."

ProQuest Webinars

Sign up now for our popular webinars—which are filling up fast! They’re an easy way for you, your staff, and your users to become familiar with all that the new platform offers. If you have already attended a session, why not sign up for another webinar? Here are just a few of the 60-minute webinars that are being offered: Introduction to the New ProQuest Platform: April 25 and April 28 and May 4 and May 12 Learn how the new ProQuest platform can make your life easier—and how users will be able to search, find, use, and share their research in exciting ways. We will also answer questions and show you how to access support, including tutorials, help pages and documentation. K-12 Introduction to the New ProQuest Platform: May 6 New ProQuest Platform FAQs (Frequently Asked Questions): April 26 and May 11 and May 24 A great way to get answers to the questions we hear most such as: “How do I get started?” … “What has changed?” … and more. An open forum for additional questions will follow. My Research: April 21 and May 5 and May 16 See how the powerful My Research tool—now on the new ProQuest platform—allows users to create a profile within their institutional account to save and organize search strategies and references, create and save RSS feeds, email alerts, tags, and shared lists. ProQuest Administrator Module: April 29 and May 3 and May 9 An overview of functions, features, and tips for local ProQuest resource administrators to obtain usage statistics, customize display settings, set up remote authentication, and create links to resources—support, tutorials, help pages, and documentation. See all of the the live and recorded sessions that are available. Check out these recorded webinars if you can’t attend the scheduled webinars: Introduction to the New ProQuest Platform My Research New ProQuest Platform FAQs (Frequently Asked Questions) ProQuest Administrator Module Live and recorded sessions in more languages are available. To request on-site or online training for the new ProQuest platform or ProQuest databases, please email our dedicated training team. Be sure to also check out our platform demo and the continuously updated list of databases on the new platform—and share these with your coworkers and users. The all-new ProQuest platform Start here. Discover more.

Platform Migration

Two subscription databases have migrated to their new ProQuest platform.

• International Index to Music Periodicals
• Wall Street Journal

Outbound linking for IIMP has been activated for JSTOR and Naxos.

Receive an overview of the functions and features of the new ProQuest Platform
-Register for an online session
-View online documentation

Safari Books Online 6.0

Safari Books Online 6.0, just released on Tuesday, 27 October 2009, provides a major advance to the service.

Enhanced Usability / Optimized Search
The search functionality has been optimized to ensure that users can find what they need quickly and efficiently – if it’s in Safari, you’ll find it right away. Safari 6.0 also makes it easy to read the content you search while also continuing to see the list of search results.

Value-Based Ratings / Customer Ratings
Safari 6.0 provides both an Amazon rating (where available) and a Safari Books online rating on all titles within the digital library. Now users can get the technology rating of peers as well as a broader rating to makes sure that they are getting the best materials available from a source you trust.

A Wealth of Knowledge Tailored to Your Needs / Categorization
Safari has added the ability for users to categorize the material in its digital library according to their own preferences. Whether they want “marketing, technology, and business” or “Linux, Java, and OpenSource,” users can now create and fill their own categories. Allowing users to find and store what they need faster than before makes Safari 6.0 easier to use than ever before.

Improved Readability of the Content You Want
With Safari 6.0, users have the ability to make inline notes in the actual text they are reading. They can now dog-ear or bookmark specific pages. They can make notes while reading on a given page. AND they can share these notes and bookmarks with others – making Safari Books Online a more powerful learning and teaching tool.

If you have technical issues with the Safari 6.0 release, please contact ProQuest.ITHelp@proquest.com.

Ulrich's temporarily offline from 8:00-10:00 pm on Friday, March 6

Email received from Serials Solutions/Ulrich's 2009/03/06

We recognize that our commitment to deliver service involves both providing reliable tools and reliable technical support when you need it. As a result, we are continuing to enhance our Ulrich’s services, improve our phone communication system, and encourage you to visit with us when your travel schedule permits.

If you have any questions or feedback please don’t hesitate to contact us.

Upcoming System Downtime

Please note that Ulrichsweb and Ulrich’s Serials Analysis System will be temporarily offline from 6:00 pm - 8:00 pm PST on Friday, March 6 (02:00 to 04:00 am GMT on Saturday, March 7).

This temporary interruption will allow us to put a series of content and data display enhancements into production. Pre-release notes for these enhancements are posted in the Support Center at http://support.serialssolutions.com/cgi-bin/serialssolutions.cfg/php/enduser/std_adp.php?p_faqid=408.

Phone System Upgrade

Please take note that we have upgraded your ability to connect to live phone support for your Ulrich’s services through a new phone system. To streamline your ability to connect with us via phone, you can now call Serials Solutions at either our (866) 737-4257 or (206) 545-9056 numbers and take advantage of an easier navigation system to connect to an Ulrich’s support contact.
· Ulrich’s Library Support: select extension 4 and then press 1
· Ulrich’s renewal inquiries: select extension 3
As always, if you need any support or training for either service, please contact us through the Serials Solutions Support Center (http://support.serialssolutions.com) or at clients@serialssolutions.com.

ProQuest Maintenance Window - February 21, 2009

Databases Included in Maintenance

International Index to Music Periodicals (IIMP)
Wall Street Journal Online

The next ProQuest platform maintenance window will be on February 21, 2009. A twelve (12) hour maintenance window will take place for infrastructure maintenance. The window will begin Saturday, February 21, 2009, at 22:00 Eastern Standard Time to Sunday, February 22, 2009 at 10:00 Eastern Standard Time. See below for a more complete list of times and time zones.

The following products will be unavailable during these windows:

* ProQuest platform products, ProQuest Historical Newspapers (traditional and graphical K12 interface), American Periodicals Series
* K-12 products such as eLibrary®, SIRS®, and CultureGrams™
* Chadwyck-Healey products housed in the US (all products with domain names ending with chadwyck.com)
* CSA platform products such as CSA Illustrata: Natural Sciences, CSA Sociological Abstracts
* COS/RefWorks