The OCLC research report, “Online Catalogs: What Users and Librarians Want”, is now available for order and download. Authored by an OCLC research team headed by Karen Calhoun, Vice President, WorldCat and Metadata Services, the report presents findings about the data quality expectations of catalog end users and librarians.
Visit http://www.oclc.org/reports/onlinecatalogs/default.htm to order the report, download a copy and to learn more.
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The exeuctive summary of the report is available at:
http://www.oclc.org/reports/onlinecatalogs/summary.htm
and includes this major finding:
The findings suggest two traditions of information organization at work—one from librarianship and the other from the Web. Librarians’ perspectives about data quality remain highly influenced by their profession’s classical principles of information organization, while end users’ expectations of data quality arise largely from their experiences of how information is organized on popular Web sites. What is needed now is to integrate the best of both worlds in new, expanded definitions of what “quality” means in library online catalogs.
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